Answers to the most-often-asked questions about the PEL BASICS line of products.
Q.
Why should I
try PEL Basics when I’ve already tried everything else with little result?
A. PEL AR Cream is
different from other products currently on the market. They are made from
all-natural ingredients which have been proven to clear the redness associated
with rosacea and the blemishes of acne. They contain no harsh chemicals, require
no lengthy, daily regimen and will not weaken your immune system like some
antibiotic treatments can do. Plus, our products are made from 100% active
ingredients, with no needless fillers or additives, so a little goes a long way,
reducing the cost of clearing your skin and maintaining your healthy, new look.
Finally, we guarantee your satisfaction or your money back, something medical
treatments and most over-the-counter preparations will not do.
Q. I have rosacea but not acne. Should I still use the
AR Cream?
A. Yes! Our AR Cream is specially formulated for rosacea
sufferers. Since many rosacea sufferers also have acne, this cream will work on
both conditions. The AR Cream is a stronger formulation, specifically for
acne.
Q. What can I expect when I begin to use PEL Basics
AR Cream?
A. When this cream is
applied daily, you can expect to see significant improvement within 10 days, and
a complete clearing of the skin within 30 days. In
some cases, an increased redness or flare-up has been reported for the first two
to seven days. With severe acne, this process may last up to ten days. Stick
with it! This reaction is caused by the cream drawing out the infection and
bacteria which have long inhabited the affected area. Most people experience no
increased redness whatsoever. During the first week, you may also experience a
slight exfoliation. This is a normal process and will subside, to be replaced by
clear, healthy-looking skin.
Q. How do I apply your cream?
A. For the first few days, apply only to a small area of the face, like
the chin, to test (in the event you are one of the few people who experience an
initial flaring of your condition). Massage gently into clean skin until the
cream disappears. A once-a-day application is usually sufficient; however, some
customers prefer to use our creams twice a day until their condition clears.
Once your skin has cleared, you may need to apply only every second or third day
to maintain your healthy, new appearance.
Q. How much cream will I need?
A. It should last about
six weeks. Remember, apply sparingly… more is not
better with these products.
Q. Do your products contain an SPF?
A. No, we chose not to add an SPF to our facial products. For added
protection, we suggest that an all-natural sun protection crème be used during
the day.
Q. Who do I call if I have a question?
A. You can e-mail us anytime, day or night at
LBinfo@LBemuoil.com, or fax us at
615-746-9489, and we will get back to you
that same day or by the very
next business day. If you have an urgent question or if you need help ordering,
you can call us toll-free Monday - Friday,
8:00 a.m. to 4:30 p.m.
Central Time at 1-877-368-6454.
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To Order By Phone or Mail:
Telephone : 615-746-8485 or Toll Free 1-877-368-6454
FAX: 615-746-9489
Postal address:
LB Processors, LLC
1864 Mosley Ferry Rd
Chapmansboro, TN
37035